Just wanted to let you know that you have a great team working for you. From Will’s initial visit through to his final check, everything was awesome. Service was tremendous and Jay, Brent, and Larry did a bang-up job with professionalism and efficiency. Communication was particularly good and all was done as Will promised it would be. Great work!
M. K. - Newmarket
This household cannot thank you enough for the outstanding product and service from you all with the installation last fall of our Heat N Glo gas insert. All of us, including our pets “Maggie” and “Buddy” have enjoyed the incredible warmth the fireplace now creates. Your professionalism is of the highest calibre and we have recommended your company to many of our friends. All are impressed with the transformation and our positive experience with Canco.
We look forward to doing business with you again when the time comes to replace our furnace. What a relief to know exactly whom we will call.
D. & D. M. - Bradford
My family and I are so happy that we called Canco Climate Care. Everyone from the sales rep (Will Horner) to the installation crew were all honest, friendly and knowledgeable with the services they provided. It seems everyone went the extra mile to make this experience pleasant for us. After signing for financing on Friday morning Will called us to let us know everything went through fine Friday night so we were not left wondering all weekend. Also, we appreciated that Will took the time to call and send an email for us to check what Government grants we could apply for to get some money back for having a furnace. We have three children, one being 11 months old and the first thing the installation crew asked is if there was a bad time to make a lot of noise so they did not disturb our baby. The installation crew also took away our old fireplace,showed up early, stayed late and went above and beyond our expectations with no extra cost to us.We are very thankful for the fantastic job that everyone at Canco Climate Care did and will definitely be calling them again when it’s time to get air conditioning.
Thank-you so much,
G. W. & J. M. - Keswick
Service was A1 – the very best.
Your sales consultant Roger Fountain was very efficient, professional and explained everything about the system we needed.
We had the old system which you had installed many years ago replaced today. (in record time I might add !)
Your technicians Jay and Larry handled everything in a very professional and courteous manner, explaining everything I need to know about our new system.
Your technician who regularily gives us great service each year will be pleased with the easier access for future servicing.
I could not be more pleased with the way in which everyone in your company, from office staff to the technicians have served us for many years.
Well done Bob and Nancy !
R. F. - Newmarket
Just wanted to pass on my thanks for coming within hours of me making the call. Your technician was wonderful, as was the woman who took the service call on Tuesday. You got us out of a real jam.
Please pass this on to whoever was involved with us, as we were profoundly impressed and thankful for the great work done. Our only regret is to be moving out of the local area this Friday, otherwise we wouldn’t hesitate to call you again in a heartbeat.
I’ve never, ever been this satisfied with a service call like this.
B. T. - Aurora
We have had another service provider in to try and help rectify the frequent cycling of our furnace. Curtis was here today and was able to do more troubleshooting and give us a comfort level with what is going on with our furnace than we received with the other provider. We will need another service call to finalize the resolution but we have alot of confidence in Curtis and would want him to come back. We will definitely use your company again for our furnace needs in the future.
K. O. - Newmarket
Very fast response to call for service and well done repair.
P. L. - Keswick
Your technician visited my home for a furnace repair. He was courteous and was happy to answer all the questions I had regarding how to better diagnose problems myself in the future. Overall my impression of the work completed was very favourable, and I will be likely to request him for any future furnace work.
E. A. - Newmarket
Your technician was very prompt, helpful and courteous and explained everything very nicely not to mention fixed my furnace problem and a nice guy !
thanks again !!!
I am having the furnace cleaned today so i guess il be filling out another form as well.
John. - Newmarket
Canco has been servicing my heating/cooling system for about 10 years. At a time when many companies boast about their service but seldom actually deliver good service, you have consistently delivered promp, courteous excelent service. Thanks
K. H. - King City
I am a new home owner, today I came home and found my furnance not working, I didnt know what to do or who to call. I was given some information about your company by the welcome wagon and followed the instructions in the newsletter (my furance isnt working…fall 2008) prior to calling the company for a service call. It took less then 2 hours to have my problem solved. Not only did I get service to my furnace I was well educated by the technician . I will never need to look anywhere else for my future heating and air conditioning needs.
thank you kindly
D. B. - Newmarket
I was so impressed and will call again. Your technician was excellent excellent excellent.
The only suggestion I have would be to let first time customers know on the phone (when they are booking appointment) that there is a coupon available on your website. Every little bit helps these days.
P. R. - Aurora
Larry showed his professionalism right from the start and through to the finish. The work involved extending a gas line, installing and air filter, installing a programable thermostat, and installing a humidifier. All was done quickly and expertly.
D. C. - Stouffville
I was most impressed with the efficiency and work ethic of your technician. He portrayed a good knowledge of the unit in the manner in which he disassembled, cleaned, repaired, and reassembled it. The whole job was completed in good time and with no mess left behind
L. O. - Newmarket